If you believe that damage to your property resulted because of POPUD negligence, please fill out the Damage Claim form below with as much detail as possible. To properly submit the form you can drop it off at one of our locations, mail it to PO Box 190 Newport, WA 99156 or email it to firstname.lastname@example.org.
Damage Claim Form (PDF)
Damage Claim Information
The District pays damage claims when the District determines that the alleged damage was caused by District error or negligence. The District does not pay claims for damage determined to be caused by “Acts of God”, faulty customer service equipment, failure of equipment due to age, or improperly protected equipment. Sags or surges are usually generated from customer’s equipment such as furnaces, welders, coffee pots, etc. It is the customer’s responsibility to provide protection for equipment they deem necessary.
Damage Claim Process
In order for a claim to be processed, a bill of repair or damage estimate from a recognized repair facility for the item(s) damaged must be attached to this claim form. When the claim is received at the District, it will be processed by the Engineering, Water or CNS Department (based on type of damage claim) with a recommendation forwarded to the General Manager. This process usually takes two weeks before the customer is notified of the results.