Looking to Enroll in PUD Programs?
The PUD offers the following programs:
- SmartHub
- Auto Pay
- Paperless Billing
- Operation Round Up
- E-Newsletter
Below are the details surrounding each program and steps on how to sign-up.
If you need assistance with signing up for any of these programs or have questions, please contact our Customer Service Team at 509-447-3137.
SmartHub is a mobile and web application that allows you to view and change account information, monitor and analyze your electric usage, and make payments in a secure environment, all from your mobile device or computer.
Navigate to: SmartHub New User Registration and follow the steps to sign-up. You'll need your billing account number.
For a listing of SmartHub Frequently Asked Questions (FAQs) visit: SmartHub FAQs SmartHub FAQs
Auto Pay takes the worry out of paying your monthly bill through automatic withdrawal from your checking account or an electronic transfer from your credit card. Sign up online through your SmartHub account. Simply navigate to "Bill & Pay" in the upper left and select "Auto Pay Program" and customize to fit your needs.
No longer need a paper statement for one or all of your accounts? Simply manage your billing preferences through your SmartHub account. Navigate to "Settings" in the main menu and select "Paperless Billing".
Operation Round Up is a volunteer program in which customers agree to have their utility bill “rounded up” to the next whole dollar amount to help those in need. For example, if your bill is $110.70, you would automatically pay $111. The additional 30 cents is donated to Neighbors in Need. There are other options available as well that allow you to add your own specified amount to your monthly bill or just make a one-time donation on your next bill.
Sign up online through your SmartHub account. Simply navigate to "Bill & Pay" in the upper left and select "Round Up" to enroll.
Interested in receiving the Customer Connect and other PUD news and promotions directly to your email inbox? Sign-up from our home page at popud.org or by clicking on the "Sign up for news & alerts" link in the upper right.